Leaders in security innovation.
That’s how we roll.
Our entire company is built on security-driven innovation. QMi engineering and operations teams turn your security need into a product reality.
Turn to us for tailored solutions.
We hang our reputation on customer satisfaction. What is important to you is essential to us. Our premium products are built with the customer in mind.
QMi is the nation’s leading manufacturer of physical security products. Security shutters, high security doors, and security glazing for commercial and residential applications assure protection for your property and give you peace of mind. QMi leads the industry in customer satisfaction, product patents, delivery lead time, and in-field performance.
More than 35 years of engineering and operations expertise are rolled into our forced entry protection for front, middle, and back of commercial properties. Our residential solutions meet the highest standards and are used on 100,000+ residences. Loss prevention professionals, architects, and informed homeowners trust QMi to protect their property from criminal attacks and extreme weather events.
Passionate Execution
Our entire team is focused on executing for you – meeting or exceeding your expectations for timeliness and follow-through. Thoughtful, intelligent design combines form and function with customer ease of use.
Customers have high expectations for our products, installation project management, and field service teams services – we strive to exceed those expectations. Our staff and technicians are highly trained and are always open to answering questions.
Customer Focus
QMi takes a 360° view of customer experience – from your fist interaction with us through project completion, we strive to be your partner.
We constantly strive to make your experience better, providing key information and tools to ensure your success.
Quality Obsession
We dedicate ourselves to quality and bringing integrity to everything we do. From our design-focus to our manufacturing processes, we drive quality from end-to-end.
If an issue ever does arise, you can count on QMi to stand behind its product and address it quickly, thoroughly, and honestly.
Markets + Industries
Innovation-driven security is our passion, and we protect what matters most for the long haul. Our solutions are targeted for the most critical security needs of each market. That focus has made us the market leader.
Shielding the pillars of government with integrity and advanced security.
The QMi Team
Our team strives every day to protect businesses and homeowners in an uncertain world. We treat our customers and each other with respect. We are listeners and problem solvers.
QMi has redefined security innovation for nearly four decades, merging advanced protection with first-rate service. Explore our timeline and witness a legacy of resolute problem-solving and trailblazing security leadership.
38 YEARS AND COUNTING
Pioneering and setting the standard in security innovation for nearly four decades.
Roll Through Our History
38 YEARS AND COUNTING
1986
OUR FOUNDING
Qualitas Manufacturing Inc. (QMI) was founded by Jim Miller and the Miller Family.
After purchasing the assets of Mid-Continent Rolling Shutter in Naperville, Illinois, Jim began laying the foundation for what was destined to become an industry-leader in security solutions.
38 YEARS AND COUNTING
1989
EARLY FOCUS
Starting with just two men and a truck, and initially branded as Window Wise, the team sold awnings, windows, and eventually security shutters on Chicago’s South Side.
Steve Miller joins the business in 1989, begins expansion into retail.
38 YEARS AND COUNTING
1991
ENTERING COMMERCIAL MARKETS
QMI entered the national chain market by protecting pharmacies. In developing a specialized, easy-to-install system that protected counters when pharmacists were not present, QMI revolutionized a key segment of retail security.
Growth began to accelerate.
38 YEARS AND COUNTING
1994
EARLY STORM ACTIVITY
Chris Miller joins the family business and begins distributing parts to manufacturers and local dealers in Florida following Hurricane Andrew.
Joined by Jim Daluga (Brother-in-Law) in 1995, they broadened the company’s retail focus.
38 YEARS AND COUNTING
1997
DEFINING STOREFRONT SECURITY
QMI introduced the AL5, a single-wall aluminum rolling shutter for storefront security. With its non-slip hinge and punched options, it created a physical barrier while allowing night-time vision.
38 YEARS AND COUNTING
2002-07
FACILITY EXPANSION
Recognizing the need for expansion to cater to its growing clientele, QMI relocated from its Elmhurst facility. Through two phases of buildout, QMI developed its spacious and state-of-the-art headquarters in Itasca, IL.
38 YEARS AND COUNTING
2003
ESTABLISHING MOMENTUM
QMI Roll Shutter Supply becomes QMI Security Solutions, adding people and capabilities to meet customer needs.
The company name and identity began to evolve, while staying true to its commitment to quality and customer service.
38 YEARS AND COUNTING
2003-08
MID- AND BACK-OF-STORE OFFERINGS
QMI introduces mid-store and back-of-store security with a range of product cases. What began as cigarette cases grew into other floor merchandise and inventory room solutions for electronics and other goods.
38 YEARS AND COUNTING
2008
Residential Storm Investment
Building on its early storm ventures, QMI accelerates its market entry through an acquisition of Roll-a-Way.
38 YEARS AND COUNTING
2010
CLEAR PRODUCT RAMP-UP
After introducing the product in the early 2000s, Transparoll™ gains significant traction in specialty markets.
The solutions provided unmatched clarity and low-headroom capability for demanding indoor and architectural applications.
38 YEARS AND COUNTING
2011
CORE PRODUCT IMPROVEMENT
Significant design improvements were made to the AL-Series commercial shutters. Transitioning from the AL5 through AL6 to the AL7, QMI enhanced slat design, rail strength, and locking capabilities.
With its unmatched strength and aesthetics, the AL7 shutter system quickly became the industry standard for storefront security.
38 YEARS AND COUNTING
2015
GLOBAL INNOVATION RECOGNITION
Three years after the 2012 launch, Qompact Hurricane Shutters are celebrated globally, clinching the coveted Innovation Prize for Rolling Shutters at the R+T Show in Stuttgart, Germany.
As the “World’s Best Shutter in the Smallest Box”, this landmark solution leverages ingeniously nested slats that coil into a roll 40-50% smaller than traditional shutters.
38 YEARS AND COUNTING
2017
GROWTH INVESTMENT
QMI is recapitalized under the stewardship of Prospect Partners. Working hand-in-hand with our visionary management team, this partnership steers the company through a new era of growth, diversification, and expansion into new physical security products.
38 YEARS AND COUNTING
2021
LAUNCHING SECURITY DOORS
QMI disrupted the security landscape by unveiling the industry-first retrofitting high-security exit door. This game-changing innovation provides a multi-faceted defense unlike any other security door on the market.
38 YEARS AND COUNTING
2021-22
CUSTOMER SERVICE EXPANSION
Adding resources and building out processes, QMI expanded its service and project management capabilities to meet the needs of its ever-diversifying customer base.
38 YEARS AND COUNTING
2022
ENTERING SECURITY GLAZING
QMI enters forced entry and ballistic security glazing through strategic investments in Riot Glass and Campbell Window Film.
Our combined sales, operations, and technical capabilities drive state-of-the-art solutions for retail, education, healthcare, and government markets.
38 YEARS AND COUNTING
2023
NEW PLATFORM PRODUCTS
With the release of its next generation AL + Qompact platform, QMI takes ease of operation, durability, and strength to the next level.
As the strongest commercial security shutter on the market, the AL8 provides features and flexibility found nowhere else. Qompact3 provides unparalleled storm protection and endurance in the toughest coastal conditions.
38 YEARS AND COUNTING
2024
SYSTEM ENHANCEMENTS
In deploying its next generation business systems, QMi continues its focus on efficiency, service, and insights in a fast-paced world.
Product configuration and customer service platforms will provide new capabilities to our team and our customers.
38 YEARS AND COUNTING
2024
REFINING OUR IDENTITY
Our branding refresh builds on our commitment to industry leading security offerings. The QMi “Security Innovations” tagline reflects our focus on bringing best-in-class products, service, and support to protect what matters most.